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Refunds
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note you will be responsible for the return shipping cost and fees.
Damages
When you sign for delivery, even if the package appears only slightly damaged, please write "Package Damaged." If the package looks significantly damaged, you may refuse delivery. In this case, please notify us so that we can expect the return shipment. Once the package returns to us we will send you a new one right away.
Please make sure you report damages and/or defects within 48 hours of receipt.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Cancellations
Please note - We process your order as soon as we receive it. If you cancel an order, a 15% restocking fee will apply. Return credits are issued within 48 hours once the item is received and inspected. If you return an item, a 15% restocking fee will be deducted from your total refund amount. If your order is out of stock and you do not want to wait there will be no cancellation fee and you will receive a 100% refund.
If an item has been shipped & in-transit, and we are notified that the order is cancelled or refused, there will be a 15% restocking and you are responsible for any return shipping costs and fees.