ZLINE Autograph Edition 30" 4.0 cu. ft. Dual Fuel Range with Gas Stove and Electric Oven in Black Stainless Steel with Accents (RABZ-30)

What are typical shipping & processing times for ZLINE?

Order processing time is 1-2 business days if the item is in stock. 

Delivery takes 7-14 business days.

If a unit is not in stock, it will have a unique lead time depending on the SKU. 

Once we receive your order, we will send you a confirmation email, and then we process the order by confirming it is in stock and ready for shipment. If any of the items in your order are backordered, we will reach out to you via e-mail or phone and you may choose to either wait or receive a 100% refund. 

All items are shipped via FedEx Ground, except where noted (some models will be shipped via Truck Freight, due to their size and/or weight). Full insurance and free shipping is included in all ZLINE shipments.

Returns

You may return an item for a refund of the merchandise total within 30 days of delivery. Items must be in new condition and in the original packaging to qualify for a refund. There are no refunds or exchanges on installed or used items.

Freight return policy:

• When you sign for delivery, even if the package appears only slightly damaged, please write "Package Damaged." If the package looks significantly damaged, you may refuse delivery. In this case, please notify us so that we can expect the return shipment. Once the package returns to us we will send you a new one right away.
• If you have already accepted the package and notice missing or damaged parts, please contact us right away and we will ship replacement parts free of charge. We usually only have a 48-hour window to file freight claims. If we cannot replace the parts, our carrier will pick up the original package and we will send you a full replacement.

Prior to shipping, all products from ZLINE Vendor are individually inspected to verify that they leave our facility in brand-new condition. We re-package all our products well so they arrive on your doorstep undamaged. If your item arrived damaged or defective, we are happy to arrange for a prompt replacement. Contact Customer Service Department at 833-899-9777 within 48 hours.

We work very hard to ensure that we offer the best prices online. If you find another legitimate online store that offers a lower prices on an identical item we stock (including shipping, tax, etc), we will match the competitor's price and provide superior customer service.

Please give us a call, email, or live chat with the price and link to the product. 

**We DO NOT price match with large retailers such as Home Depot, Sams Club, Costco, Ebay, etc.**

**We will not match pricing on products being sold under Minimum Advertising Price guidelines**

• Promotions such as rebates and buy one, get one free offer are not eligible
• The item must be in stock on the competitors' website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question, and must not be violating advertising price agreements with the manufacturer
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

There may be brands excluded from that offer. Please contact us for further information.